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Why Bidbat is the Only Virtual Assistant Services You Need

Bidbat has one simple goal – to make business, administrative, and operational support smarter, quicker, and more human. While the AI revolution is taking over the whole world, highly-skilled professionals will always be in demand. 

We’re different because candidates have to pass complex recruitment tests to join us, including numerical and verbal reasoning, personality and behavioral assessments, psychometric tests, situational judgment tests, communication tests, and work simulations. Then comes skills assessments tailored to the specific role, such as case studies for consultants or campaign management challenges for digital marketers.

That means when you opt for our virtual assistant services, you’re getting someone really extraordinary, super intelligent, and highly creative.

Our Virtual Assistant Services

We’re a global virtual assistant company serving a rich client base from the US, UK, Canada, Australia, and Europe. Our flexible, pre-vetted professionals offer a wide range of skills and are ready to support your business 24/7, no matter your time zone.

Administrative Virtual Assistant

Assign your clerical & bookkeeping tasks to your business support VA. We handle tasks like calendar & email management, data entry, invoicing, document prep, customer service, & project support.

Technical Virtual Assistant

With critical thinking, our VAs excel in finding creative solutions to bottlenecks. Hire us for business tools & systems setup, integration & automation, tech support, data analysis & cloud services management. 

Ecommerce Virtual Assistant

Our ecommerce VAs specialize in store optimization & growth. You don’t have to worry about keyword research, product listing, inventory management, order processing and fulfillment, creative & branding support

Digital Marketing Virtual Assistant

What makes our VAs so special? Every marketer has a unique set of skills on marketing strategy, design tools, SEO, content creation, social and paid media, email marketing, general administrative tasks & more

Airbnb Virtual Assistant

A freelance VA well-familiar with Airbnb’s key practices is valuable. Expect just that from our VAs, along with other qualities like booking & turnover management, reservations handling, guest communication & so on.

Lead Generation Virtual Assistant

Researching prospects, cold calling, outbound calls, setting appointments, handling follow-ups – you name it and our lead generation VAs are ready to optimize your sales funnel for any industry & business sector.

Real Estate Virtual Assistant

Bidbat’s real estate virtual assistants do it all – whether it’s real estate marketing, sales prospecting, lead generation & follow-ups, transaction coordination, business development, or other administrative tasks.

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Hire our data-& result-driven VAs for PPC Management Services & boost traffic & conversions through Google Ads, Bing Ads, Social Media Advertising (Facebook, LinkedIn, Instagram), & Ecommerce Ads (Amazon).

How Bidbat’s Ready-to-Go VAs Integrate into Your Team

As an entrepreneur and business owner, you’re already too stressed. We’ve been there too and understand your pain. That’s why our VA recruitment process is simple and hassle-free.

1

Discovery Call

You have a one-on-one session with our representatives and share all of your needs

2

Candidate Screening

We share the resumes and profiles of industry-specific candidates so you can choose the best

3

Interview and Testing

Once you’ve shortlisted your ideal candidates, we arrange a detailed interview session for free

4

Cultural Awareness Training

They undergo a quick training session to understand your communication styles and work ethics

5

Time Tracking

Our time tracking software tracks hours and daily performance for your evaluation and billing

6

Account Management

Get free access to our app to check total timesheet hours, work reports, and invoice

Our Core Values

Bidbat isn’t just another virtual assistant firm. We’ve our own recruitment experts, client service specialists, HR department, accounting team, and IT support to give you the best experience.

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Speed

Meeting deadlines and fulfilling your expectations is always our top priority.

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Innovation

We always prioritize new technologies and innovations to future-proof our services.

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Accuracy

Our VAs are specially trained to deliver precise and error-free work at all times.

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Dedication

Change of plan? Priorities shifted? New projects? We do it all – no question asked

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Trust

You can always count on us, no matter your business scope or project requirements.

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Security

Once we sign an NDA, your data and privacy are safe and sound with us.

Hear from Our Clients

Here’s why our clients love our services and decide to stay with us for the long-term.

Our Work in Action

If you’re new to hiring virtual assistants, you may be confused about how things look in real life. Here are some of our past projects and case studies to give you some ideas.

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40+ Industries

Supporting real estate, e-commerce, healthcare, legal, and other key industries.

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98.5% Client Satisfaction

Clients experience quicker communication and better customer service.

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72% Repeat Client Rate

Satisfaction rate reported based on post-onboarding client feedback surveys.

Blogs

Keep yourself updated with a wide range of VA-related topics, such as industry insights, business development, productivity, and client onboarding.

FAQs

Where are you located?

Our headquarters is located in Dubai, the UAE, while our regional office is in Dhaka, Bangladesh. At Bidbat, we welcome and recognize top talent from all over the world. As a result, our VA team includes members from the Philippines, Malaysia, Singapore, India, Bangladesh, and different parts of Europe, including Romania, Poland, Bulgaria, and Ukraine. 

At Bidbat, we use cutting-edge, AI-assisted tools for communication, time tracking, scheduling, and project management. They automatically generate detailed reports that show exactly how many hours were worked and what tasks were completed. You’ll receive clear, itemized invoices supported by real-time tracking data.

Of course, you’ll have a dedicated virtual assistant. Once you share your requirements, our project manager will match you with the VA best suited to your project. Your VA will handle the day-to-day work, while the project manager oversees quality, timelines, and feedback. If at any point you’re not satisfied with the VA’s performance, we’ll assign someone new to ensure things stay on track.

We’ve our own communication tools like Slack and Microsoft Teams for messaging, Zoom and Google Meet for video conferences, and Asana, Trello, and Clickup for project management. You can use any of them if you’re comfortable, or you can also recommend your own that our VA will be happy to use. 

Since our inception in 2020, we’ve made a name for ourselves as a reliable virtual assistant company known for providing only top-tier talent. It’s been made possible with our rigorous talent acquisition process where candidates have to pass a series of complex and challenging recruitment tests to qualify. Only the very best are able to make it through and work as a VA for Bidbat. 

Yes, of course. Many other similar agencies don’t have enough people to cater to part-time requests. However, we’ve got a large pool of virtual assistants from around the world, ready to jump in whenever you need them.

Our virtual assistants are bound to perform any task assigned by you as stated in the job description. If there are some changes, just inform the VA and they’ll follow them.

Just inform us and we’ll replace them at the earliest. Client satisfaction is always our priority, so we take your feedback seriously to avoid any disruption in your business operation.

Your confidential business data is secure with us from all fronts. We use updated and encrypted communication channels, password management tools, and data access controls.  Our VAs are regularly trained on data privacy, phishing awareness, and other cybersecurity practices. They also have to sign strict NDAs before they start working on your project. 

When you chat with our project manager and go over what you’re looking for, we’ll send you profiles of VAs who fit your industry and needs. Once you pick the one you like, we’ll get them started right away so there’s no downtime. However, if your project needs something extra, or you’d like your VA to get a feel for your company culture first, it may take a little longer.

To know more about pricing plans, please visit our pricing page.

Our full-time virtual assistants work the standard 8 hours a day, 5 days a week from Monday to Friday. If you have a high workload and need your VA to work overtime, feel free to ask because we can also manage that. Also, if you need emergency help, our client support team is available 24/7 to back you up.

We don’t offer refunds since our virtual assistants are paid for the time they’ve already dedicated to your project. But if something isn’t quite right, don’t worry. Our project manager will step in to review the work and make revisions at no extra cost until you’re satisfied.

We accept PayPal, Payoneer, and all major debit and credit cards for our VA services. If you’re not comfortable with these options, you can also recommend your own gateway. 

Work Smarter. Our Pros Will Handle the Rest.

Our friendly client reps are just a click away. Tell us what’s on your mind – this could be the start of something big!

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