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Skip to contentTraining and Development Officer
Role Overview
Bidet is looking for a Training and Development Officer to design, implement, and manage learning programs for our growing team at Bidbat. In this role, you’ll play a key part in shaping how our virtual assistants grow, adapt, and thrive – equipping them with the skills needed to deliver exceptional service to our global clients.This position is perfect for someone who loves creating impactful learning experiences, understands adult learning principles, and thrives in both remote and in-person training environments.
What’s in It for You
- Competitive salary package with performance incentives
- Hybrid work flexibility (blend of remote and office-based work)
- Health benefits and paid time off
- Career advancement opportunities in a fast-growing global VA agency
- A supportive, collaborative culture with continuous learning opportunities
- Opportunity to design training that impacts international clients and teams across multiple time zones
- Modern office facilities in Dhaka with access to global resources
What You’ll Be Doing
- Conduct training needs assessments and identify skill gaps across teams
- Design, deliver, and evaluate training programs (virtual and in-person) for new hires and existing staff
- Develop training materials, e-learning modules, and resources to support employee growth
- Facilitate onboarding programs to ensure new team members are set up for success
- Monitor training effectiveness through feedback, assessments, and performance metrics
- Collaborate with department heads (operations, client support, HR) to align training with business goals
- Stay updated with industry trends and apply best practices in training and development
- Maintain accurate training records, reports, and documentation
What You Bring
- Bachelor’s/Master’s degree in Business Administration, Communications, or a related field
- 5+ years of experience in customer support, client service, or account management (BPO or VA industry experience preferred)
- Excellent English communication skills (both written and spoken)
- Strong problem-solving ability with a customer-first mindset
- Proficiency in MS Office Suite, CRM platforms, and online collaboration tools
- Ability to multitask and manage priorities in a fast-paced environment
- Flexible to work shifts covering US/UK/Australia time zones
Sound Like You?
If you’re passionate about empowering people, building talent pipelines, and driving growth through learning, we’d love to hear from you. Apply now and join Bidbat – a global team that’s redefining the future of virtual assistance.
Remote
Training and Development Officer
If you’re passionate about empowering people, building talent pipelines, and driving growth through learning, we’d love to hear from you.
Why Join Us
More than just a job — we offer growth, purpose, and a people-first work culture.
Supportive
We’re a caring, kind, and supportive family that’s always got your back.
Growth
Your growth is our responsibility because your success is our success.
Security
We protect sensitive information with the highest level of security and professionalism.
Rewards
Hard work deserves recognition – expect raises, bonuses, and lots of appreciation.
Positive Culture
We believe in good vibes and open communication for a productive, loyal workforce.
Flexible
Enjoy the freedom to design your schedule and work from where you feel most productive.
We’re a Big Family You’ll Love to Work With
At Bidbat, we’re proud to have established a positive and supportive work environment that brings out the best in every member. We’ve all the resources, training facilities, and work opportunities you need to advance your career and make it successful.
The best part? You become an integral part of an ambitious team and take your skill to the next level – all in a flexible, remote-friendly work environment.
Work Smarter. Our Pros Will Handle the Rest.
Our friendly client reps are just a click away.
Tell us what’s on your mind – this could be the start of something big!
https://bidbat.com/wp-includes/js/jquery/jquery.min.js
https://bidbat.com/wp-includes/js/jquery/jquery-migrate.min.js
https://bidbat.com/wp-content/plugins/breeze/assets/js/js-front-end/breeze-prefetch-links.min.js
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